Frequently Asked Questions

Software (CTMS) is a specialized digital platform designed to streamline the planning, tracking, and management of clinical trials. It helps organizations efficiently handle regulatory compliance, patient enrollment, site management, finances, data collection, and reporting.

ClinAsyst is designed for hospitals, academic institutions, independent researchers, and site networks involved in clinical trials.

• Study planning and protocol management 

• Site and investigator management 

• Patient recruitment and tracking 

• Budget and financial management (including budget amendment tracking, invoice creation and emailing) 

• Regulatory and compliance tracking 

• Serious Adverse Event tracking and Submission 

• Electronic Fax  

• Electronic Text (visit reminders, patient notifications, on-demand text) 

• Document and data management 

• Reporting and analytics 

• Integration with other systems (e.g., Facebook, Instagram, Salesforce) 

• Ability to automatically import site data from other CTMS software. 

Yes, ClinAsyst is designed to comply with regulatory standards such as FDA 21 CFR Part 11, ICH-GCP, and HIPAA to ensure data security and regulatory adherence. 

Yes, ClinAsyst offers seamless integration with Facebook, Instagram, and Salesforce.   Remove redundant transcription tasks, auto-populate leads from Facebook, Instagram, and Salesforce saving you and your team hours. 

That’s not a problem.  We are able to seamlessly and automatically import data from most other clinical trial management software solutions.  Just ask for an export of your data and provide it to the ClinAsyst team and we will handle the rest! 

ASAP, but the real answer is it depends.  If you are porting your data from a CTMS for which we have a developed application program interface (API) link, we are only limited by the time it takes for us to get a data export from your current CTMS.  If we need to create an API, the process will require a data export and some additional time to analyze and develop an import.

ClinAsyst provides tools for targeted recruitment strategies and campaigns, automated patient follow-ups, and site performance tracking to improve patient enrollment and retention rates. 

ResearchReady™ is a proprietary scoring system developed by our founder Dr. Michael Koren that allows you to see the likelihood that a patient will participate in a research trial.  By first targeting subjects with a higher ResearchReady™ score you can greatly optimize your conversion ratio and recruit more patients.  

ClinAsyst is a cloud-based CTMS system hosted by Amazon Web Services.  Sites have the option of selecting a single-tenancy vs. multi-tenancy instance of Clinasyst.   

If you choose a multi–tenancy instance you will be placed onto a shared server that hosts multiple sites.  Your data will be segmented and inaccessible to other sites; however, all data will be stored on one database.  Multi-tenancy is the most cost-effective option.  If you choose a single tenancy instance your data will be completely segregated to its own database.  A single-tenancy environment promotes absolute data independence and customization while allowing for maximum security.

Clinasyst uses advanced encryption, multi-factor authentication, role-based access controls, and regular security audits to ensure the highest level of data protection. 

We provide 24/7 customer support, including email and phone-based support.  Our support desk is hosted in the United States providing clear, local, urgent, and friendly support.  We also offer comprehensive training sessions, user manuals, and an online knowledge base. 

Implementation time varies based on the number of trials, need for data porting, organization size, and training availability. On average, deployment takes around 2-3 weeks to complete. 

Yes, ClinAsyst is designed to manage multi-site clinical trials efficiently by centralizing trial data, communication, and compliance tracking across all locations. 

Pricing depends on the features selected, number of active studies, and single tendency vs. shared tendency database. Contact our sales team at sales@clinasyst.com for a customized quote.

Yes, we offer comprehensive training programs, including webinars, live remote training, and self-paced learning modules to help users get familiar with the software. 

We regularly release software updates to improve functionality, security, and compliance with evolving regulatory requirements.

You can request a demo by visiting our website and filling out the demo request form, or by contacting our sales team directly, sales@clinasyst.com

You are the owner of all your data.  ClinAsyst will not use, store, sell, or disseminate your data without your prior written consent.

At Clinasyst we greatly value customer feedback and are continually working to upgrade and improve our software solution.  This customer service-based culture pervades all our activities here at ClinAsyst and in this spirit we give all our current and prospective clients a communication pathway to our executive team. 

Although we never want to lose a client, we understand that business needs may change and as such we will do our best to facilitate your move to a new CTMS vendor, including providing data exports expeditiously. 

For any additional questions, please contact our support team at support@clinasyst.com or call us at (678)616-2057.